Frontline staff

 

Everyone in your organization impacts the patient experience. Front office staff, environmental services workers, transporters and patient care technicians often spend more time with patients and family than physicians and nurses. You may have a robust candidate pool for these positions, but high turnover and poor performance are costly.

 

Select International provides a number of tools to help you:

  • reduce front line worker turnover

  • improve patient satisfaction and outcomes

  • build a high-performance, values based and adaptable culture 

 

ServiceFit® for Healthcare

This short, online assessment screens candidates for the competencies that predict success:  Dependability, adaptability, patient-focus and conscientiousness. Click below to learn more.

 

 

 

Select Interviewing® for Healthcare

Select Interviewing for Healthcare prepares hiring managers to conduct efficient, effective, legally defensible interviews, using our award winning training tools. Click below to learn more.

 

 

 

Select C.A.R.E.S. Assessment

The Select C.A.R.E.S. Assessment helps staff to understand and adjust the behaviors that impact the patient experience and organizational success. Click below to learn more.